•  Segway Tour &
    Skydeck Ticket Combo

Chicago Segway Tour & Skydeck Ticket Combo

Chicago Segway Tour & Skydeck Ticket Combo

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Experience Chicago by Segway and its best vantage point

CHICAGO SEGWAY TOUR 

Our 3-hour Chicago Segway Tour is perfect for both those new to the city and Chicago veterans. For the beginners, this Segway tour will offer you a fantastic orientation and give you an opportunity to see virtually all of the sites you know from movies, postcards and history. For the veterans, we're positive you'll learn new facts and stories about Chicago that you've never heard. And we're sure you'll both agree that a Segway tour is the best way to see the "Windy City!" 

CHICAGO SKYDECK 'THE LEDGE' IN WILLIS TOWER

No trip to Chicago is complete without a visit to the top of the Willis Tower and The Ledge at Skydeck Chicago! Head over to a “one stop Chicago” experience on your journey to the 103rd floor. Enjoy 360 degree views spanning up to 50 miles and 4 states and our most spectacular view…1,353 feet straight down! Dare to Stand Out on The Ledge - glass balconies extending 4.3 feet outside the building provide a thrilling, once in a lifetime experience!

Saving time in the ticket line by purchasing your tickets now is the easiest way to get you to the top of the Tower faster!

Your ticket(s) are valid for 6 months from the purchase date listed on this voucher. You are not required to visit at a specific time, except within 6 months from the purchase date and between open hours.

Tour Highlights

  • Skip the long ticket line and go straight to the elevators for Skydeck Chicago
  • Spectacular 360 views of Chicago, Lake Michigan, and four states from Willis Tower
  • Stand in one of the Skydeck glass balconies – 1,353 feet in the air!
  • The Field Museum
  • Adler Planetarium
  • Grant Park
  • Buckingham Fountain
  • Lake Michigan Lakefront & Monroe Harbor
  • Millennium Park 
  • John G. Shedd Aquarium 
  • Soldier Field

FAQ

  • Expand/Collapse Segway Tour FAQ
    • Expand/Collapse Where is the meeting point?

      All Segway tours begin at our office, located at 910 S. Michigan Ave., Suite 130, Chicago, IL 60605, at the south end of Grant Park. Our entrance is located on 9th Street, steps away from the intersection of Michigan Avenue and 9th. 

    • Expand/Collapse Is there an age or weight limit?

      For your riding safety, guests must be at least 12 years of age and weigh at least 100 pounds and not in excess of 260 pounds.

    • Expand/Collapse How big will my group be?

      Our tours operate in groups of 8 guests or less.

       

    • Expand/Collapse What if my party is more than 8 people?

      If the party is larger than 8 the group will be split up for safety reasons. We can take larger groups as private tours; however those are subject to different pricing and plans and must be made in advance to make allowances for tour guides and machines.

    • Expand/Collapse What time do I need to get there for my tour?

      Your tour will start promptly at the scheduled time, therefore please arrive 15 minutes prior to tou departure time in order to complete the necessary paperwork. Please be aware that we have multiple tours departing throughout the day, therefore if you arrive more than 30 minutes early we may still be working with other guests. This means that even if you arrive early, your tour will still begin at the scheduled time. Each member of your party will be required to complete and sign a liability waiver form. Minors under the age of 18 will need a parent or guardian to complete their paperwork.

       

    • Expand/Collapse Will I need to put down a deposit?

      We do not take a deposit, though we do ask one member of your party to provide us with a credit card to save on file while you are on tour. Your card will not be charged unless there is damage caused to the Segway and card information will be deleted immediately upon completion of a damage-free tour. 

    • Expand/Collapse Is this tour offered in any other languages or only English?

      At this time, our tour are only offered in English.

    • Expand/Collapse I've never ridden a Segway before; will I be able to pick it up quickly?

      Your safety is always our highest priority; therefore, we begin each tour with a very thorough orientation of the Segway and its use before going out to enjoy the city! Each of our tours will begin with a short safety video followed by time to practice in our training area across the street and instruction from your tour guide. We will practice on the Segways until everyone feels comfortable.

    • Expand/Collapse Can minors come on tour alone?

      For safety reasons, minors (anyone under the age of 18) must be accompanied by an adult on the tour. 

    • Expand/Collapse If I am pregnant can I join the tour?

      Unfortunately, due to the risk to both child and mother, pregnant women are not allowed to participate on our Segway tours.

    • Expand/Collapse What is your cancellation policy?

      We are happy to offer full refunds for our Segway tour if the reservation is cancelled more than 24 hours (1 day) before the scheduled tour. We do not offer refunds for any reason once we are within the 24 hours of the scheduled tour.

    • Expand/Collapse Are the tours cancelled if it rains?

      All of our tours run rain or shine. In the event of rain, guides will have ponchos that are free of charge.

    • Expand/Collapse What's the closest Subway (L) station to the meeting point?

      We're located midway between the Roosevelt stop (Red, Orange and Green Lines) and Harrison (Red Line only). Chicago's transit system provides real-time updates to the Google Maps app on major smartphones and more information can also be found at TransitChicago.com for routes, stops and timing.

    • Expand/Collapse Is there parking available near the office?

      There is a parking garage in Columbia Plaza (the building we are located in). It is operated by PMI Parking. Note the address of the parking garage (2400 Virginia Ave NW) is slightly different than our address (502 23rd St NW), but they are in the same building. There is also street parking available near our office, but be sure to check the meters as they may restrict the parking time to 2 hours. Or, they may not allow parking during certain hours. Though parking is available, we always encourage our guests to use the METRO to avoid street closures, heavy traffic and difficulty finding parking.

  • Expand/Collapse Skydeck Tickets FAQ
    • Expand/Collapse Where is the meeting point?

      The Willis Tower is located at 233 S. Wacker Dr. Chicago, IL 60606.

      Access to the Skydeck elevators is on the south side of the building, on Jackson Blvd. There are signs indicating where to enter for Skydeck. 

    • Expand/Collapse What is your cancellation policy?

      Per Skydeck policy, tickets are non-refundable.

    • Expand/Collapse When can I visit the Skydeck?

      Your ticket(s) are valid for 6 months from the purchase date listed on this voucher. You are not required to visit at a specific time, except within 6 months from the purchase date and between open hours.

    • Expand/Collapse How do I receive my ticket(s)?

      You will receive two separate emails from City Segway Tours. The first will be confirmation of your puchase with us, and the second will be an email with your tickets included. You can either print off your tickets or present them on your mobile device in order to enter the Skydeck.

      Please note that due to processing times, your tickets may take up to 24 hours to arrive in your inbox. If you have not received an email with your tickets within 24 hours, and have checked your spam box to ensure they did not incorrectly send there, please Contact Us and our team will be happy to help. 

    • Expand/Collapse Do I have to print my ticket(s) off?

      No, presenting your tickets on your mobile device is acceptable for entry.

    • Expand/Collapse What's the closest Subway (L) station to the Willis Tower?

      The nearest L stations are Quincy Wells (Brown, Orange, Pink, Purple Lines) and Monroe (Red and Blue Lines).

      Chicago's transit system provides real-time updates to the Google Maps app on major smartphones and more information can also be found at TransitChicago.com for routes, stops and timing.

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