What is our refund policy?
Reservations for our Segway tours require a 100% deposit paid in advance. This deposit is fully refundable if the reservation is cancelled 3 days (72 hours) or more prior to the scheduled tour. The deposit will not be refunded for any other reason (i.e. weather, change of travel plans, missed train, missed plane, overslept...) within 72 hours of the scheduled tour.
To request a refund, please contact us at Vienna@CitySegwayTours.com.
