Frequently Asked Questions
What is a Segway?Is there a weight limit for the tour?
How far in advance do I need to reserve?
What is your cancellation policy?
Are the tours cancelled in case of rain?
Do we go inside the museums and monuments?
Am I allowed to take pictures during the tour?
Can I rent a Segway without a guide?
Can I purchase a Segway from City Segway Tours?
Are the Segways safe for children or people with disabilities?
What is a Segway?
The Segway Human Transporter is the first of its kind-a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that automatically respond to your body's movements, "sensing" when it should speed up and slow down.You stand on a small platform between left and right wheels as you hold onto handlebars at a comfortable waist height. The Segway handles the balancing for you, so that you're always upright as you glide through any environment. City Segway Tours uses the new i2 machines!
You may also visit Segway LLC's site for more detailed info.
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Is there a weight limit for the tour?
There is a recommended limit of 260 lbs. and we ask our guests to be within a reasonable range of this limit.Back to top
How far in advance do I need to reserve?
These tours fill to capacity on a regular basis, and for this reason we suggest you either book online, or call us in our office. We don't want to fill our tour and miss showing you around.Back to top
What is your cancellation policy?
We offer 100% refunds on all tours if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. We do not offer refunds for any reason once we are within 72 hours of the scheduled tour.Back to top
Are the tours cancelled in case of rain?
No, our tours run rain or shine. We have ponchos available for anyone that needs them in our office.Back to top
Do we go inside the museums and monuments?
We do not enter the museums and monuments since the Segways are so much fun! We will give you a great orientation however, and you'll know exactly where you want to go after the tour.Back to top
Am I allowed to take pictures during the tour?
Absolutely, however, we do recommend that you ask your guide to take your pictures so you can focus on riding and balancing on your Segway.Back to top
Can I rent a Segway without a guide?
Unfortunately, we do not rent our Segways out to individuals without a guide. Since our tours are virtually always full, we need all machines for our tour customers.Back to top
Can I purchase a Segway from City Segway Tours?
We can help you get the coolest machine in the world. Please call us toll-free at 877-SEG-TOUR (877-734-8687) or send us an email here.Are the Segways safe for children or people with disabilities?
Although riding a Segway is relatively easy to do and learn, we do require that all riders be at least 12 years of age.Each of our tours begin with a 30-minute orientation session. We will practice on the Segways until everyone feels comfortable.
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City Segway Tours
